1. Introduction

Studio HMD Pty Ltd (“we”, “our”, “us”) is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store, and disclose your personal information.

2. Information We Collect

We may collect personal information including your name, contact details (phone, email, address), project site details, financial information for billing purposes, and any other information you provide during consultations or via our website contact forms.

3. How We Collect Information

We collect information directly from you when you enquire about our services, engage us for a project, communicate with us by phone, email, or through our website, or interact with our social media pages on platforms such as Facebook, Instagram, LinkedIn, and Pinterest.

4. Purpose of Collection

We use your personal information to provide architectural and design services, prepare and lodge development applications and related documentation, communicate with you about your project, issue invoices and process payments, comply with legal and regulatory obligations, and improve our services and website.

5. Disclosure of Information

We may share your personal information with relevant consultants, engineers, and contractors engaged on your project, local councils and certifying authorities as part of the approval process, and our professional advisors including accountants and lawyers. We will not sell or rent your personal information to third parties.

6. Website and Cookies

Our website may use cookies and analytics tools to monitor traffic and improve user experience. These tools may collect non-identifiable data such as browser type, pages visited, and time spent on the site. You may disable cookies through your browser settings.

7. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Digital records are stored securely, and access is limited to authorised personnel only.

8. Access and Correction

You may request access to, or correction of, your personal information at any time by contacting us. We will respond to your request within a reasonable timeframe.

9. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

10. Contact

Studio HMD Pty Ltd

807/289 King Street, Mascot, NSW 2020

Phone: 02 8018 9399 | Email: info@studiohmd.com.au